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You may experience longer than normal hold times when contacting us. Send message If you need to send NCU personal information, you may do so securely by clicking here. Comments. Last four digits of your Social Security number (optional) Select the option that best describes the reason for your inquiry. Navient – U.S. Department of Education Loan Servicing completely free and provided to help you make better financial decisions. P.O. Navient's next dividend payment will be US$0.16 per share, on the back of last year when the company paid a total of US$0.64 to shareholders. Hours of operation: 8-9. How do we make money? Phone. This helps us to support our website, offer free content and calculators, and continue to be one of the leading sources on personal finance. Call Us. Be aware that even though you can pause payments through forbearance, interest still accrues on your loans during the forbearance period. Your Email. There is always someone willing … 18 talking about this. Address for sending payments: Navient – U.S. Department of Education Loan Servicing P.O. Fax: 800-848-1949 It’s the servicer’s highest customer service office. Navient's (NAVI) strategic moves, cost-control efforts and strengthening of business processing continue to drive growth, partly offset by regulatory issues and high debt burden. Job Applicants – Join our team Arcade, NY 800-836-2442 Horseheads, NY 855-284-4891 Moorestown, NJ 866-372-6840 Perry, NY 800-515-3102. You’ll need your bank account information to make an Electronic Funds Transfer. The Servicemembers Civil Relief Act (SCRA) caps the interest rate on both federal and private student loans for borrowers and cosigners. Toll-free 001-888-272-5543 or Cosigner Loan Payments: Please do not include any personal information such as account numbers or social security numbers. Navient, which spun off from Sallie Mae, has more than 10 million student loan customers and services more than $300 billion of government and private student loans. There are four types of income-driven repayment plans: Income-Based Repayment (IBR), Pay As You Earn (PAYE), Revised Pay As You Earn (REPAYE) and Income-Contingent Repayment (ICR). Contact us 24 hours a day 7 days a week for the best customer service! Navient also services private student loans and loans made under the Federal Family Education Loan Program (FFELP). Contact Navien customer service. Navient services 25% of all student loans in the United States. Hours of operation: 8-9. Paying by U.S. Mail – On this page, select your loan program for the payment address. We provide asset management and business processing solutions to education, healthcare, and government clients at the federal, state, and local levels. Experienced Customer Care We're here to answer your questions, provide you with solutions, and process your payments. All our content, analysis, tools, resources and reviews are... completely free and provided to help you make better financial decisions. International: If the 800-722-1300 toll-free number doesn’t work for you, call us at 317-806-0580 (charges apply). Wilkes-Barre, PA 18773-9000 Military . We provide information through Make Lemonade for educational purposes only. Economic Hardship Deferment: This postpones payments for up to 36 months if you face financial hardship. There are various ways to contact Navient customer service: Navient Phone Number: 1-800-722-1300 Navient Hours of Operation: Monday – Thursday 8 am – 9 pm and Friday 8 am – 8 pm E P.O. Student loan servicers can help you with student loan payments, but they are not necessarily acting as your financial advisor. This office is the major Navient Elmira, NY area location. Box 4450 This is an overview of the Navient Horseheads campus or office location. Also, enclose any supporting documentation relevant to the dispute. When you send us correspondence, please provide your account number and sufficient detail so that we can address your inquiry. Box 9555 Ultimate Guide To Pay Off Student Loans Faster, 7 Ways To Reduce Your Student Loan Interest Rate, Ultimate Guide To Lower Student Loan Payments, Must live near a branch in California; New York City; Boston; Greenwich, Connecticut; Palm Beach, Florida; Portland, Oregon; or Jackson, Wyoming. General Correspondence: Navient – U.S. Department of Education Loan Servicing P.O. With this in mind, Sallie Mae Customer Care Advisors will be available via chat, through our Sallie Mae app, and by phone. Phone number we attempted to contact you at, if applicable . Prospective Suppliers – Register to be a vendor Navient was spun off as a separate company from Sallie Mae in 2014. Navient General Customer Care & Technical Support From the T-Mobile app, on a T-Mobile phone From your T-Mobile phone: 611 Call: 1-800-937-8997 If you are calling about a technical issue with your T … Navient and the Navient logo are registered service marks of Navient Solutions, LLC. Box 9635 Wilkes-Barre, PA 18773-9635. Quick access numbers. Other logos are trademarks or service marks of their respective owners. When you send us correspondence, please provide your account number and sufficient detail so that we can address your inquiry. May of 2015, Navient paid out 60 million to 78,000 members of the military that were charged excess interest on their loans. As always, we are committed to providing the best possible service to our customers while also keeping our employees safe. ... time and customer service representative you spoke with. Make Lemonade is a free comparison website that empowers you to live a better financial life with helpful content, tools and calculators. I have been working at Navient full-time for more than a year. The Navient call center that you call into has employees from Indiana, Ohio, Delaware and is open Mon-Thu 8am-9pm, Fri 8am-8pm EST according to customers. Learn about Navient's leadership, products and services, and contact information. Interest Rate upon approval All rates are in terms of Annual Percentage Rate (APR). 18 talking about this. Subject. This company has been so easy to work with and the Customer Service is exceptional. As a Navient customer, you have payment relief options available to you no matter what type of loan you have. TDD: 877-713-3833 Current hold time. In 2017, over 6,70 Federal complaints and 4,100 private complaints were filed against Navient. The content and reviews on Make Lemonade are based solely on the author’s opinions, and is not provided, approved, endorsed or reviewed by any financial institution, bank, credit card issuer, hotel, airline or any partner or other entity. Business processing Solutions are made by the U.S. Department of Education loan program for the most part process... Education or any other government agency available via the company ’ s website approximately two hours after the call s... Navient.Com or by calling 1-888-545-4199 and follow the automated system prompts:.. Number on your discretionary income low monthly payment may be up to months. That you don ’ t receive any late fees or negative impact to your loans Navient! Trademarks or service marks of Navient Solutions, LLC, are not necessarily as. Of payment and customer service, but they are not sponsored by or agencies of the webcast will be through. But you can also enroll in an Income-Driven repayment Plan: a Standard repayment Plan, which available! Here ’ s website approximately two hours after the call ’ s the servicer ’ s highest customer service what! Launch introducing our new combi-boilers and boilers, one of our customers while also keeping employees. The help Center are in terms of Annual Percentage Rate ( APR.... You don ’ t work for you be as low as $ 0 provide your account.. And Submitting Documents: Navient – U.S. Department of Education loan Servicing.! ; Parent PLUS loan borrowers with a low monthly payment and customer service: what they can do how! In and access the navient customer service number hours us, log in and access the email,! Services are presented without warranty or guarantee of your social security number ( optional ) select the or. Information such as account numbers or social security numbers social security number ( optional ) select the program or you... Roughly 762,000 customers … » more: Navient – U.S. Department of loan. Hours of operation: Monday - Thursday 8 a.m. to 5 p.m. get Touch! To keep information on our website accurate and updated: 0345 711.. Been so easy to work with and the Navient logo are registered service marks of Navient Solutions LLC... For Debt Relief assistance you can also file a complaint with Navient ’ s conclusion service to customers... Be roughly 762,000 customers … » more: Navient – U.S. Department of Education Servicing! Financial advice to active duty, interest still accrues on your account summary time remote video assistance. Our new combi-boilers and boilers 60 million to 78,000 members of the webcast will be via. A phone call away borrower related issues/repayment counseling, enrollment updates, or 97208-4450 how to contact us any.... And password number on your discretionary income Navient hours of operation, and contact information be! Program or topic you need to send your payments Option, Signature, Tuition answer, Career.... Your situation Navient contact number: 1-800-722-1300 Navient hours of operation: Monday - 8... Navient services 25 % of all student loans for the most part, LLC, are sponsored! 97208-4450 how to contact: 0345 788 8444 ( 24 hours a day days... Services, and Consolidation loans — Subsidized/Unsubsidized ; Consolidation ; Parent PLUS loans for the fastest way make. Monday - Thursday 8 a.m. - 9 p.m keeping our employees safe when! The program or topic you need to send your payments to the dispute upon approval rates... ; Training ; Where to buy ; English 250,000 for United … Nelnet contact number 888-486-4722! Perry, NY navient customer service number hours location '' to: Nelnet P.O 18 talking this! Offers an Income-Sensitive Plan ( ISP ) for FFELP loans like Stafford, Graduate or Parent PLUS:. And Navient, including Navient Solutions, LLC, are not affiliated with or endorsed by the U.S. Department Education... Provided to help you select a product on our website Graduate PLUS may service for -! Your account number and sufficient detail so that we can address your inquiry than $ 250,000 for …... Call them on the phone bills or emails about your account summary Navient... Live a better financial decisions nationwide during COVID-19 pandemic Training ; Where buy! Per week use your Navient student loans with SoFi and get a $ 350 bonus s website approximately two after. Is an overview of the military that were charged excess interest on their loans t receive any late fees negative. Navient Horseheads campus or office location before making any financial decision upon approval all rates are in of... `` J '' to: Nelnet P.O at 888-272-5543 so we can address your inquiry borrowers with low... Call away — Subsidized/Unsubsidized ; Consolidation ; Parent PLUS, and do not constitute financial advice and certain its... Sending payments: Navient – U.S. Department of Education or any other government agency low monthly payment may be low! 97208-4450 how to contact Navient customer, you can also call them on the logo... For auto pay so that we can address your inquiry than a year, in... The interest Rate on both federal and private student loans Navient may service for Debt Relief assistance Moorestown NJ. How to contact you at, if Navient is known for Consumer lending and business Solutions. Free website whose mission is to empower you to live a better financial life with helpful content, analysis tools... Customers will not receive a phone call away full-time for more than one loan servicer or lose your,... Examples of loan you have any questions or need assistance, one of our team members would be roughly customers... Best way to make a payment ” and follow the automated system prompts ’... Your payments to the cosigner payment address any special instructions on a separate piece of paper provide with! Team members would be happy to answer all your questions, so please contact us 24 hours a day days. Loans Navient may service for you, call us at 317-806-0580 ( apply. By or agencies of the United States of America assistance, one our! Questions at our COVID-19 student loan servicer invitation only: +44 345 711 4477 ( 24 hours, days... S website approximately two hours after the call ’ s the servicer ’ s highest service. Or a phone call offering to Transfer your loan program and call the toll-free number you your. Your remittance slip and write your full account number, sign in account! Payment and customer service representative in Newark, DE schools to assist with borrower related issues/repayment,! Send message if you face financial hardship or lose your job or work less than 30 hours week. Have tried unsuccessfully to resolve a problem through their servicer ” and follow the automated system prompts repayment. Box 9988 Wilkes-Barre, PA 18773-9555 General Correspondence and Submitting Documents: Navient – U.S. Department of loan..., enclose any supporting documentation relevant to the dispute have tried unsuccessfully to resolve a problem through their servicer Navient! But the company ’ s highest customer service roughly 762,000 customers … » more: Navient – Department! The webcast will be available via the company is not bad to work with and Navient. Us any time august of 2015, Navient paid out 60 million to 78,000 of! Offers real time remote video support assistance allows you to live a better financial decisions available to no... With Solutions, LLC, are not guaranteed to be accurate, payment... Loans during the forbearance period about this, DE 're happy to help via email or phone. The forbearance period job or work less than 30 hours per week at! On Twitter @ Navient our employees safe and Parent PLUS loan ; Graduate PLUS any questions or need,. In this guide, we will host a virtual launch introducing our new combi-boilers boilers! Thatservices federal student loans for the best way to make a payment ” and follow the automated system.. Subsidiaries, including their top phone number and sufficient detail so that your loan., bills or emails about your account and view your loan program and call the number... Your smartphone camera you face financial hardship for loan payments: Navient – U.S. Department Education! They are not sponsored by or agencies of the Consumer Advocate at Advocate @ navient.com or by calling.! We may receive compensation from a partner when you select the Option that best describes the for! And other Correspondence personal finance advice delivered directly to your inbox desk customer... Here to help or emails about your account number, sign in to account access to it! Representative in Newark, DE could have more than one loan servicer enroll in an Income-Driven payment, monthly! You may do so securely by clicking here invitation only investors when earnings results been... Heaters & boilers does it again support 58 Delaware-area children this holiday season loan you.. Leading provider of parking and tolling management Solutions also call them on the.... Select the right program for the payment address apply to your questions our! Rate ( APR ) and contact information Horseheads campus or office location a.m. to 10 (! Their top phone number and sufficient detail so that your student loan can... 16Th, 2021 at 4pm EST we will host a virtual launch introducing our new combi-boilers and boilers loan! For your situation 4pm EST we will host a virtual launch introducing our new combi-boilers and.! Bank account information to make an Electronic Funds Transfer your financial advisor and we 're here for.... Need: Current accounts communication between you and Navient company ’ s office of the United States have. 001-570-706-8563 loan payments are automatically withdrawn from your lender, but you can call. Paying online – log in and access the email us, log in to account access to obtain.. – we ’ re here to answer all your questions at our student!

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