You may experience longer than normal hold times when contacting us. Send message If you need to send NCU personal information, you may do so securely by clicking here. Comments. Last four digits of your Social Security number (optional) Select the option that best describes the reason for your inquiry. Navient – U.S. Department of Education Loan Servicing completely free and provided to help you make better financial decisions. P.O. Navient's next dividend payment will be US$0.16 per share, on the back of last year when the company paid a total of US$0.64 to shareholders. Hours of operation: 8-9. How do we make money? Phone. This helps us to support our website, offer free content and calculators, and continue to be one of the leading sources on personal finance. Call Us. Be aware that even though you can pause payments through forbearance, interest still accrues on your loans during the forbearance period. Your Email. There is always someone willing … 18 talking about this. Address for sending payments: Navient – U.S. Department of Education Loan Servicing P.O. Fax: 800-848-1949 It’s the servicer’s highest customer service office. Navient's (NAVI) strategic moves, cost-control efforts and strengthening of business processing continue to drive growth, partly offset by regulatory issues and high debt burden. Job Applicants – Join our team Arcade, NY 800-836-2442 Horseheads, NY 855-284-4891 Moorestown, NJ 866-372-6840 Perry, NY 800-515-3102. You’ll need your bank account information to make an Electronic Funds Transfer. The Servicemembers Civil Relief Act (SCRA) caps the interest rate on both federal and private student loans for borrowers and cosigners. Toll-free 001-888-272-5543 or Cosigner Loan Payments: Please do not include any personal information such as account numbers or social security numbers. Navient, which spun off from Sallie Mae, has more than 10 million student loan customers and services more than $300 billion of government and private student loans. There are four types of income-driven repayment plans: Income-Based Repayment (IBR), Pay As You Earn (PAYE), Revised Pay As You Earn (REPAYE) and Income-Contingent Repayment (ICR). Contact us 24 hours a day 7 days a week for the best customer service! Navient also services private student loans and loans made under the Federal Family Education Loan Program (FFELP). Contact Navien customer service. Navient services 25% of all student loans in the United States. Hours of operation: 8-9. Paying by U.S. Mail – On this page, select your loan program for the payment address. We provide asset management and business processing solutions to education, healthcare, and government clients at the federal, state, and local levels. Experienced Customer Care We're here to answer your questions, provide you with solutions, and process your payments. All our content, analysis, tools, resources and reviews are... completely free and provided to help you make better financial decisions. International: If the 800-722-1300 toll-free number doesn’t work for you, call us at 317-806-0580 (charges apply). Wilkes-Barre, PA 18773-9000 Military . We provide information through Make Lemonade for educational purposes only. Economic Hardship Deferment: This postpones payments for up to 36 months if you face financial hardship. There are various ways to contact Navient customer service: Navient Phone Number: 1-800-722-1300 Navient Hours of Operation: Monday – Thursday 8 am – 9 pm and Friday 8 am – 8 pm E P.O. Student loan servicers can help you with student loan payments, but they are not necessarily acting as your financial advisor. This office is the major Navient Elmira, NY area location. Box 4450 This is an overview of the Navient Horseheads campus or office location. Also, enclose any supporting documentation relevant to the dispute. When you send us correspondence, please provide your account number and sufficient detail so that we can address your inquiry. Box 9555 Ultimate Guide To Pay Off Student Loans Faster, 7 Ways To Reduce Your Student Loan Interest Rate, Ultimate Guide To Lower Student Loan Payments, Must live near a branch in California; New York City; Boston; Greenwich, Connecticut; Palm Beach, Florida; Portland, Oregon; or Jackson, Wyoming. General Correspondence: Navient – U.S. Department of Education Loan Servicing P.O. With this in mind, Sallie Mae Customer Care Advisors will be available via chat, through our Sallie Mae app, and by phone. Phone number we attempted to contact you at, if applicable . Prospective Suppliers – Register to be a vendor Navient was spun off as a separate company from Sallie Mae in 2014. Navient General Customer Care & Technical Support From the T-Mobile app, on a T-Mobile phone From your T-Mobile phone: 611 Call: 1-800-937-8997 If you are calling about a technical issue with your T … Navient and the Navient logo are registered service marks of Navient Solutions, LLC. Box 9635 Wilkes-Barre, PA 18773-9635. Quick access numbers. Other logos are trademarks or service marks of their respective owners. When you send us correspondence, please provide your account number and sufficient detail so that we can address your inquiry. May of 2015, Navient paid out 60 million to 78,000 members of the military that were charged excess interest on their loans. As always, we are committed to providing the best possible service to our customers while also keeping our employees safe. ... time and customer service representative you spoke with. Make Lemonade is a free comparison website that empowers you to live a better financial life with helpful content, tools and calculators. I have been working at Navient full-time for more than a year. The Navient call center that you call into has employees from Indiana, Ohio, Delaware and is open Mon-Thu 8am-9pm, Fri 8am-8pm EST according to customers. Learn about Navient's leadership, products and services, and contact information. Interest Rate upon approval All rates are in terms of Annual Percentage Rate (APR). 18 talking about this. Subject. This company has been so easy to work with and the Customer Service is exceptional. As a Navient customer, you have payment relief options available to you no matter what type of loan you have. TDD: 877-713-3833 Current hold time. In 2017, over 6,70 Federal complaints and 4,100 private complaints were filed against Navient. The content and reviews on Make Lemonade are based solely on the author’s opinions, and is not provided, approved, endorsed or reviewed by any financial institution, bank, credit card issuer, hotel, airline or any partner or other entity. 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